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Terms of trade and privacy

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TERMS OF TRADE AND PRIVACY

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Privacy Policy

Registrar 

Name: Kanto Design Oy

Phone: 0407792716

Address: Hagelstamintie 20 D 54, 01520 Vantaa

Contact information

Name: Iida Kanto

Address: Hagelstamintie 20 D 54, 01520 Vantaa

Phone: 0407792716

The name on the registry

kantodesign.fi verkkokaupan asiakasrekisteri

Purpose of processing personal data

Customer´s personal data is collected only for order processing and delivery.

Online shop has “contact us” -form where email and name is collected.

Content of the register

Register includes the following information:

Name, Address, Email and Phone number is collected for order processing.

Regular data sources

Data concerning a customer is collected from:

  • contact form of the online shop
  • order information
  • customer via email, phone, regarding order, assignment or a common project
  • billing or from public contacts

Regular deliveries of information

Kanto Design oy does not forward the register information to third parties

Transfer of data outside the EU or the EEA

Kanto Design Oy does not utilize non-EU services in marketing

Principles of Registry Security

The registry is protected by Kanto Design´s and subcontractors´ electronic systems that comply with proper data protection. Only person with relevant knowledge of the work can access the information. For example, an accountant handles invoices, an e-mail address is handled by the sender of the order, and a technical vendor for the e-commerce process. Data is not stored manually.

The right of inspection

Everyone in kantodesign.fi customer register has the right to check their own data stored on it. The customer can send the inquiry to asiakaspalvelu@kantodesign.fi and order the information found in the system.

Right to claim information repair

When in need of information repair please send the correct information by email to asiakaspalvelu@kantodesign.fi and it will be repaired.

Other rights related to the processing of personal data

Right of Refusual

The customer register has the right to prohibit the controller from processing information concerning him or her and to leave the list.

The denial of cookies based communication is done through the user´s browse settings.

Billing information and orders cannot be deleted because they must be kept in accordance with the accounting act.


Cookie Policy

We collect cookies on our website. Some of the cookies improve the technical usability of the page. Others collect information about users and this cookie-based information can be, for example, content related to the use of the site, such as what content is viewed most often and which devices are used the most (e.g. Google Analytics). These are the so-called third-party cookies.

Cookies give information about each user, but the user cannot be identified based on the data, they remain anonymous.

The Kantodesign.fi Online Store collects cookies both from visitors and from registered users. When a customer submits an order, their data is stored in the online store register. The online store also uses cookies e.g. when identifying which cart belongs to which user. These are the so-called essential cookies, and without them, the online store would not work properly.

The cookies on the www.kantodesign.fi online store website are mostly related to marketing and Google Analytics tracking of the visitors on the site. This information cannot be associated with personal data, but includes only non-personally identifiable information about the visit. If, for any reason, the visitor does not want to have their visit tracked, it is possible to disable the tracking through the browser settings. You can change the settings at any time.

ESSENTIAL

Cookies associated with the online store functionality:

woocommerce_cart_hash woocommerce_items_in_cart Stores information about products added to the cart. The cookie expires when the session ends.

STATISTICS

_ga cookie is a Google Analytics visitor-tracking cookie that we use to measure different visitor parameters, such as their arrival on our site, the way they move on our webpages and the duration of their visit. This data is non-personally identifiable. The cookie will last for 2 years unless you clear it from the browser cache.

_gid cookie is also a Google Analytics in visitor-tracking cookie that will last for 24 hours.

_gat cookie will last for 1 minute

OTHERS

ShareThis cookies

_Unam cookie is part of the ShareThis service, and monitors visitors’ clicks on the site to social media services via the “share this” or “like us” navigation buttons and the time the visitor spends on the site. ShareThis will not associate visitors with user data unless the visitor is signed in to ShareThis and has given their explicit consent.

More information about the cookie: http://www.sharethis.com/privacy/

SESSION COOKIES

This cookies starting with ”wfvt” contain general information about the visitor’s location (to know the time zone the visitor is in). They are known as session cookies and are destroyed when the visitor leaves the site.


To be able to order from Kanto Design online shop you need to be over 18 years old or you need to have a permission for the order from a caretaker. Orders will be delivered in Finland and other EU countries. Prices include a valid VAT in Finland. We reserve the right to change the prices. The delivery time in Finland is 4-7 workdays and for other countries 7-9 workdays.


Klarna Checkout is easy, flexible and secure way to shop online. Klarna Checkout -palvelun avulla voit helposti, joustavasti ja turvallisesti tehdä ostoksia netissä. By answering a couple of easy questions, you can identify yourself with the service and choose the payment method that suits you best.
The options you have at your disposal are Invoice, batch, online banking and credit cards – all as safe! By using Klarna Checkout you agree to the terms and conditions of Klarna Bank AB (556737-0431, Sveavägen 46, 11134 Stockholm), whick you will find at the checkout. If you have any questions regarding the payment, please contact the customer service department of Klarna directly. Find customer service contacts, My Klarna service and other useful information at  https://www.klarna.com/fi/asiakaspalvelu
Shipping fees to outside Finland:
Estonia, Lithuania, Latvia  14,00€
Sweden  14,00€
Denmark  14,00€
Poland  20,15€
Germany  14,00€
Austria  20,15€
Belgium  14,00€
Netherlands  14,00€
Romania  25,30€
Croatia  25,30€
Bulgaria  25,30€
Spain  20,15€
Portugal  20,15€
Ireland  20,15€
Italy  20,15€
France  20,15€
Greece  20,15€
Luxembourg  14,00€
Slovak  20,15€
Slovenia  20,15€
Czech  20,15€
Hungary  20,15€

Products have a 14-day exchange and return policy except for cut-to-length fabrics. The returned product must be in a new condition.The customer will pay the delivery costs for the return. In case of product reclamation or exchange, shipping costs are paid by Kanto Design. In case of return, please email iida@kantodesign.fi for more detailed instructions.

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